Rapides Parish Clerk of Court
Effective Date: November 2, 2026
Introduction
The Rapides Parish Clerk of Court is committed to respecting the privacy of individuals who visit our website and use our online services.
This Privacy Policy explains how information may be collected, used, maintained, and disclosed when you visit www.rapidesclerk.org or access services available through our website.
Certain online services may have additional privacy notices, terms, and conditions.
Information We Collect
Information You Voluntarily Provide
We may collect personal information when you communicate with our office, submit an inquiry, register for an online service, or complete a transaction.
Depending on the service, this information may include:
- Name and contact information
- Email address and telephone number
- Mailing address
- Account registration information
- Information submitted through online forms or correspondence
- Information necessary to process requests, payments, or transactions
We use this information to respond to inquiries, provide requested services, administer accounts, process transactions, and fulfill the official responsibilities of the Clerk of Court.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by the website, hosting provider, or integrated services. This may include:
- Internet Protocol (IP) address
- Browser type and device information
- Operating system
- Pages visited and referring websites
- Date and time of website access
- General website usage and performance information
This information may be used to maintain website functionality, monitor security, troubleshoot technical issues, and improve the user experience.
Cookies and Website Technologies
Our website and certain associated online services may use cookies and similar technologies to support website functionality, maintain user sessions, enhance accessibility, monitor security, and improve website performance.
Cookies are small files stored on your device that help websites recognize browser preferences or support essential features.
Some third-party services linked to or integrated with our website may use their own cookies and tracking technologies. These technologies are governed by the applicable provider’s privacy practices.
You may adjust your browser settings to manage or disable cookies. However, disabling certain cookies may affect the functionality of online services.
How We Use Information
Information collected through our website and associated services may be used to:
- Respond to questions, requests, and communications
- Provide access to public information and online services
- Administer user accounts and subscriptions
- Facilitate payments and document requests
- Maintain website security and functionality
- Identify and resolve technical issues
- Improve website performance and accessibility
- Fulfill legal, administrative, and governmental responsibilities
Information is used in connection with the official operations and services of the Rapides Parish Clerk of Court.
Online Payments and Electronic Services
The Rapides Parish Clerk of Court provides access to online payments, electronic filing, electronic recording, and public records search services. Some of these services are operated by third-party providers.
When you access these services, you may be directed to an external website. Information submitted through those platforms may be collected, processed, and stored according to the applicable provider’s privacy policies and terms of service.
Civil Suit Payments
Online civil suit payments are facilitated through Velocity Payment. When using this service, you may be asked to provide payment information and other details necessary to complete your transaction.
Payment information is subject to the privacy and security practices of the payment service provider.
Electronic Filing Services
The Clerk of Court provides access to electronic filing services, including solutions offered through Clerk Connect and Tyler Technologies.
Information submitted through these platforms is subject to the applicable service provider’s privacy practices and any requirements governing official court filings.
For additional information, please review the Tyler Technologies Privacy Statement.
Electronic Recording Services
The Clerk of Court provides access to electronic recording services, including CSC eRecording and eClerksLA.
These services may collect account information, document submissions, payment details, and other information necessary to process electronic recordings.
For additional information, please review the CSC Privacy Notice.
Other electronic recording platforms may maintain separate privacy policies available through their respective websites.
RAPID E-Search and Public Records Access
The Clerk of Court provides access to RAPID E-Search, an online service for searching certain public records.
Users may be required to register for an account or purchase a subscription to access certain features.
Information collected through RAPID E-Search may include registration details, account information, and information necessary to administer subscriptions.
RAPID E-Search maintains its own privacy provisions. Users should review the privacy information available through the RAPID E-Search website.
Website Accessibility Services
Our website may use third-party accessibility tools to provide additional features intended to improve the website experience for visitors with disabilities.
If accessiBe is enabled on the website, the service may process technical information and user interactions necessary to provide its accessibility features, as described in its privacy notice.
For additional information, please review the accessiBe Privacy Notice.
The use of an accessibility tool does not replace our commitment to maintaining an accessible website or providing assistance to individuals who experience accessibility barriers.
Public Records and Disclosure of Information
As a public office established under Louisiana law, the Rapides Parish Clerk of Court maintains records associated with court proceedings, property transactions, marriage licenses, and other official functions.
Certain records maintained by the Clerk of Court are public records and may be available for inspection or reproduction in accordance with applicable laws.
Information submitted as part of an official filing or public record may be subject to public access or disclosure requirements.
Certain records and information are confidential, restricted, sealed, or otherwise protected from disclosure under applicable law.
This Privacy Policy does not change the public or confidential status of any record maintained by the Clerk of Court.
Individuals submitting documents for filing are responsible for complying with applicable requirements concerning confidential and protected personal information.
Information Sharing
We do not use personal information collected through our website for the purpose of selling personal information to advertisers.
Information may be disclosed when reasonably necessary to:
- Provide requested services or complete transactions
- Work with authorized technology and service providers
- Maintain website operations and security
- Comply with applicable laws, court orders, or legal obligations
- Fulfill public records requirements
- Support the lawful operations of the Clerk of Court
- Information collected specifically for RAPID E-Search subscriptions is subject to the privacy practices described for that service.
Information Security
We recognize the importance of protecting information submitted through our website and online services.
Administrative, technical, and organizational safeguards may be used to help protect information against unauthorized access, misuse, alteration, or disclosure.
However, no website, electronic communication, or online transmission method can be guaranteed to be completely secure.
Visitors should avoid submitting sensitive personal or financial information through general website inquiries or unsecured communications.
Information Retention
Information collected through our website and online services may be retained for as long as reasonably necessary to provide services, support administrative operations, meet legal obligations, and comply with applicable records retention requirements.
Official records maintained by the Clerk of Court are subject to applicable Louisiana laws and records management requirements.
Third-Party Websites and Privacy Policies
Our website contains links to external websites and services that provide additional government resources, payment processing, electronic filing, electronic recording, and public records access.
These websites may collect information independently and maintain their own privacy policies, terms of service, and security practices.
For convenience, privacy information for certain third-party providers is available below:
- Tyler Technologies: Privacy Statement
- CSC eRecording: Privacy Notice
- accessiBe: Privacy Notice, if the service is installed on this website.
Additional services, including Velocity Payment, Clerk Connect, eClerksLA, and RAPID E-Search, may provide privacy information within their respective platforms.
The Rapides Parish Clerk of Court does not control the privacy practices of independently operated third-party websites. We encourage visitors to review the applicable privacy policies before submitting personal, financial, or other sensitive information.
This Privacy Policy applies to information collected through the Rapides Parish Clerk of Court website and does not supersede the privacy policies, terms, or legal requirements governing independently operated services.
Children’s Privacy
Our website provides public information and government services and is not specifically directed toward children under the age of 13.
We do not intentionally use the website to solicit personal information from children for purposes unrelated to official government services.
Your Privacy Questions
If you have questions about information submitted through our website, you may contact the Rapides Parish Clerk of Court using the information provided below.
Requests involving official public records, confidential filings, or records maintained by the Clerk of Court will be handled in accordance with applicable laws and office procedures.
Changes to This Privacy Policy
The Rapides Parish Clerk of Court may update this Privacy Policy periodically to reflect changes in website functionality, online services, administrative practices, or applicable legal requirements.
Updates will be posted on this page with a revised effective date.
We encourage visitors to review this policy periodically.
Contact Information
Rapides Parish Clerk of Court
701 Murray Street, Suite 102
Alexandria, LA 71301
Phone: (318) 473-8153
Website: www.rapidesclerk.org
For additional contact information, please visit our website or contact the Clerk of Court’s office directly.